Dedicated to providing the highest level of medical care for our Northern Arizona community.
Front & Back Office Patient Care
Hi! My name is Ahnya I started with Northern Arizona Ear, Nose and Throat in 2018. I am the Jack of all trades. You might see me at check in, check out or the back office. You can also contact me regarding any referrals! I love working at NAENT its like a family atmosphere.
"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." - Maya Angelou
Speak to Ahnya for Your: Nunc volutpat sit amet diam id tempor. Sed consectetur congue augue vel molestie.
My name is Gina, and I have been at Northern Arizona ENT since 2005. When I'm not working on medical/coding, I'm taking care of management duties. Please call if I can assist you. It's a pleasure to work with a doctors who have such compassion for their patients.
"Of all the things you wear, your expression is the most important."
Speak to Gina for Your: General Office Matters & Management Questions.
Back Office Patient Care
Hi! I am Judy. I started with Northern Arizona Ear, Nose and Throat in 2014. You’ll know it’s me by my brightly colored scrubs and smile! I want to make sure your visit with us is a positive one. NAENT is a very exciting place to work!
“Faith, hope and love.”
Speak to Judy for Your: Lab Work and Prescriptions. She is the Medical Assistant for Dr. Downs.
Front Office Coordinator & Surgical Scheduler
Hi! My name is Katie and I started with Northern Arizona Ear, Nose and Throat in 2013. I will see you when you check in – remember your insurance and ID cards! I will also take care of your surgery scheduling and getting everything authorized before you have surgery. Working with Dr. Downs and the staff makes every day fun!
“When you love and laugh abundantly, you live a beautiful life!”
Speak to Katie for Your: Appointments, Referrals, Surgery Scheduling, Payments, and anything she can help you with.
Hi, I'm Sandra. I've been with Northern Arizona ENT since October 2018. I am "behind the scenes" and assist Gina with the office billing. It's my goal to make any billing issues as painless as possible. Dr. Downs, Dr. Feldman and all of us at the office are here to provide the best care possible and we look forward to seeing you.
"All you need is love ... but a little chocolate now and then doesn't hurt." - Charles M. Schulz
Speak to Sandra for Your: Nunc volutpat sit amet diam id tempor. Sed consectetur congue augue vel molestie.